Shipping & Delivery

5.1 Shipping Details
Customers must provide accurate and complete shipping information during checkout.
Herbora Beauty Products is not responsible for delayed, lost, or undelivered parcels resulting from:
- Incorrect or incomplete shipping address
- Customer unavailability
- Courier service delays or issues

5.2 Shipping Timelines
Dispatch time: 2–4 business days
Delivery time: 4-5 business days, or may vary based on location, courier operations, holidays, and external factors.

5.3 Re-shipping Charges
If a parcel returns to us due to an incorrect address or non-collection, customers must pay re-shipping charges to have it sent again.