Shipping & Delivery

5.1 Shipping Details

Customers must provide accurate and complete shipping information during checkout.

Costona Beauty Products is not responsible for delayed, lost, or undelivered parcels resulting from:

• Incorrect or incomplete shipping address

• Customer unavailability

• Courier service delays or issues

5.2 Shipping Timelines

Dispatch time: 2–4 business days
Delivery time: 4–5 business days, or may vary based on location, courier operations, holidays, and external factors.

5.3 Re-shipping Charges

If a parcel returns to us due to an incorrect address or non-collection, customers must pay re-shipping charges to have it sent again.